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Privacy Policy

At Cooper Solutions LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us.

Information We Collect:

  • Personal Information: When you interact with us, such as when you book an estimate or contact us for inquiries, we may collect personal information such as your name, address, phone number, and email address.
  • Website Usage Information: We may collect non-personal information about your visit to our website, including your IP address, browser type, operating system, and pages visited. This information helps us improve the functionality and user experience of our website.

How We Use Your Information:

  • Providing Services: We use the personal information you provide to fulfill your requests for services, such as scheduling estimates or completing wiring installations.
  • Communication: We may use your contact information to communicate with you about your inquiries, appointments, or to provide updates about our services.
  • Improving Services: Non-personal information collected from website usage helps us analyze trends, track user interactions, and improve the functionality of our website and services.

Information Sharing and Disclosure:

  • Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processing or scheduling software. These providers are obligated to protect your information and are prohibited from using it for any other purpose.
  • Legal Compliance: We may disclose your information in response to a legal request or as required by law, regulation, or court order.

Data Security:

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. We regularly review and update our security practices to ensure the confidentiality and integrity of your data.

Your Rights and Choices:

  • Access and Correction: You have the right to access and update the personal information we hold about you. If you would like to review or correct your information, please contact us using the information provided below.
  • Opt-Out: You may opt out of receiving promotional communications from us by following the instructions provided in the communication or by contacting us directly.

Contact Us:

For questions or concerns regarding our Privacy Policy, please contact us using the following information:

Thank you for trusting Cooper Solutions LLC with your personal information. We are committed to protecting your privacy and ensuring a secure experience when interacting with us.